Fiorella Oconnor Arias
Bilingual Communicator | Cultural Bridge-Builder | Engaging People Through Strategic Storytelling & Human-Centered Communication; DePaul \'25
- Role
- Hostess at True Food Kitchen
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Fiorella Oconnor Arias
Multilingual communicator and soon-to-be DePaul graduate passionate about HR…
Experience
Hostess
Mar 2025 — Present · Chicago, IL, US
I warmly welcome, greet, and thank guests upon their arrival and departure. I make sure all our guests feel comfortable and let them know I’m here to personally take care of them. I know our regular guests by name, along with their preferences and special requests.I answer the phone promptly and with a smile. When there is a wait, I accurately record guests’ information, provide an estimated wait time, and seat them accordingly. I accommodate guest seating preferences whenever possible, without compromising the flow of service.I understand and strictly adhere to all safety, sanitation, and administrative procedures. I provide complete and timely communication to other staff members throughout my shift as necessary.I seat guests according to company standards. I check and maintain the front desk area to ensure it has adequate supplies. I also ensure that the entryway, windows, and floors are clean and meet sanitation standards.
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