Fiona Tang
Technical Solutions @ Epic Systems | Problem-Solver Focused on User-Centered Solutions
- Role
- Technical Solutions Engineer at Epic
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Fiona Tang
Hello! My name is Fiona, and I am currently working as a Technical Solutions Engineer at…
Experience
Technical Solutions Engineer
Oct 2024 — Present · Madison, WI, US
As a TS at Epic, I serve as the primary point of contact for 4 hospital systems to optimize scheduling, referral, and user security workflows, ensuring efficient and effective patient care. I partner closely with stakeholders, including clinicians, IT teams, and developers, to scope features, define requirements, and guide implementation, acting as the voice of the user throughout the development lifecycle. As a result of my work at Epic, I am developing a strong understanding of product usability in high-stakes environments, prioritizing user experience, system reliability, and long-term impact.
Education
UC San Diego
Bachelor of Science - BS, Cognitive Science spec. Design and Interaction
2020 — 2024
Valley Christian High
High School Diploma
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