Fiona Boyd
Senior Solution Analyst @HSBC
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WORK HISTORY
Senior Solution Analyst @HSBC
EDUCATION
University of Plymouth
BSc (Hons), Geography
SKILLS
ABOUT FIONA BOYD
20 years technical and business experience in the loan, credit and debit card industry. In depth familiarity with many different credit card markets, around the world. I have multiple experiences of credit card systems migration projects (in Europe, Asia and Australia), GDPR compliance, systems decommissioning, major card system re-developments, Euro Switch-over and many other smaller ongoing business enhancements in all areas of issuing and acquiring credit card processing, such as authorisations, transactions, non-financial data, applications, statements, embossing, collections, fraud, letters, credit scoring.Specialties: In depth understanding of the acquiring and issuing credit card industry and it\'s processes. GDPR. Key skills: Credit card system conversions, Euro conversion, Authorisations, Transaction processing, system re-design and development. Key Technical skills: Design, architecture, solutioning, problem solving, third party and stakeholder management. Team and resource management, pipeline management.
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