Fiona Miller
Assistant Director - Customer Experience @Aster Group Uk
Devizes, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2020 — Present
Assistant Director - Customer Experience @Aster Group Uk
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SKILLS
SlaKey Performance IndicatorsPerformance ImprovementHuman ResourcesService-Level Agreements (Sla)Contact CentersCustomer ExperienceNegotiationProject ManagementPerformance ManagementProcess ImprovementCustomer ServiceLeadershipCustomer SatisfactionTrainingCall Center DevelopmentTelecommunicationsTeam ManagementCall CenterCall CentersRecruitingStakeholder ManagementService DeliveryTeam LeadershipManagementChange ManagementCoachingBusiness Process Improvement
ABOUT FIONA MILLER
CMI Level 7 certificate in Strategic Management.CMI Chartered Manager.
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