Fiona Lester
Committee Chair - Customer Experience @Brighter Places
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WORK HISTORY
Committee Chair - Customer Experience @Brighter Places
GB
Currently chair - customer expert committee for Brighter Places Housing Association
EDUCATION
University of the West of England
Bachelor's Degree, Housing management and policy
SKILLS
ABOUT FIONA LESTER
A confident transformational leader with a proven track record in supporting teams to realise their full potential. A focus on developing effective confident leaders who can support change programs and embed change. A senior leader who believes in the benefits of co designing services with its residents however it doesn’t stop there, a senior leader who believes in order to have residents at the heart of services we need to be accountable for not only what services we deliver but how they’re delivered. Experienced in both the local authority and registered provider setting and fully aware of the differing requirements & challenges of both of these settings. A senior leader with an ability to build effective relationships that help unlock services and build sound relationships
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