Fiona Creese

Senior Category Manager, Centrica Plc Mcips @Centrica

Windsor, GB

Experienced Senior Category Manager in Procurement, with expertise in a diverse range of category areas, both direct and indirect. Extensive experience of leading and developing full category strategies, from concept to implementation to achieve business targets. Experienced people manager’ Currently on extended Career Break until Autumn 2026 Category Manager - Outsourced Services and Fleet - Sept 23 to June 25My responsibilities were SRM and procurement, including performance management and governance, for outsourced contact centres, mainly offshore in India and South Africa. This is a complex category with multiple contracts across both front and back office, with a spend of around £100m pa. I also created the Fleet tender materials, procees and evaluation for commercial vehicles.Department rep for graduate programme. Senior Sourcing Manager (Jan 20 - Sept 23).Team lead for complex, high value tenders for both direct and indirect services, with a small team. Responsible for the management, analysis, evaluation, contract negotiation and award of tenders for defined business requirements, following internal governance processes and procurement policies. Ensuring compliance with risk, regulations, policies and legislation. Key projects included the contractual negotiation for the outsourcing of the British Gas Supply Chain arrangements supporting a field team of c. 10k engineers.Senior Category Manager, Field Operations (Mar 18 - Jan 20 )Commercial, contractual, SRM and strategic responsibility for Merchant suppliers to the Central Heating Installations operation, managing a category of over £100m spend.Senior Category Manager (2015-18): Debt Collection, Data and Payments Category Manager (2010-15): Solar PV, Smart Homes and Insulation Smart Metering Procurement Manager (2009-10)Marketing Procurement Manager (2004-08)Print Buyer for The AA (2003-4) and to British Gas when Centrica sold The AA.

The Institute of Direct and Digital Marketing

Diploma in Direct and Interactive Marketing

University of Stirling

BA (Hons) Film and Media Studies, 2:1

Chartered Institute of Purchasing and Supply (CIPS)

Graduate Diploma