Fion Lin
Product @ American Express
- Role
- Sr Associate Product Manager, Digital Labs at American Express
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Fion Lin
American Express Digital Labs focuses on developing cutting-edge digital wallet solutions, where we enhance customer experiences by launching innovative payment technologies. With over a year of experience in this role, contributions include advancing product development through agile methodologies and driving the adoption of digital payment tools like Apple Pay. Previously at American Express’s Global Servicing Group, efforts centered on creating AI/ML-powered chat solutions for AskAmex, empowering cardmembers with automated, personalized servicing. A strong foundation in analytical skills, product development, and technological innovation fuels a commitment to delivering impactful, user-focused solutions.
Experience
Sr Associate Product Manager, Digital Labs
May 2024 — Present · New York, NY, US
Apple Pay, Cross Wallets, Digital Asset Management, Terms and Conditions
Education
University of Michigan - Stephen M. Ross School of Business
Bachelor of Business Administration - BBA, Business Administration and Management, General
2018 — 2022
Staten Island Technical High School
High School Graduate
2014 — 2018
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