Finny Thomas

About Finny Thomas

Senior Engineer, ANZ (Australia and New Zealand), INDIA.With over a decade of experience in providing cutting-edge automation solutions for the banking industry, I am passionate about leveraging technology to streamline processes and enhance efficiency. My expertise lies in developing and implementing innovative automation strategies that help financial institutions improve accuracy, reduce operational costs, and enhance customer satisfaction.Throughout my career, I have successfully led numerous projects that have transformed traditional banking operations into modern, automated systems. My deep understanding of the banking sector, combined with my technical proficiency, allows me to deliver solutions that are not only effective but also tailored to the unique needs of each client.

Experience

1. Senior Engineer

   ANZ

   Feb 2021 — Present · Bengaluru, IN

   At ANZ, I transformed manual, error-prone banking processes into automated workflows, improving turnaround time, compliance, and operational efficiency across lending and customer servicing functions.I worked closely with business stakeholders to translate complex operational requirements into scalable automation solutions, reducing dependency on manual handling and minimizing core banking incidents. My role spanned solution design, development, delivery coordination, and post-deployment stabilization, with a strong focus on reliability and control in regulated environments.Key Automation InitiativesDisbursement Letter Generation Tool• Automated end-to-end disbursement letter generation by consolidating data from multiple source systems.• Eliminated manual preparation, reduced the risk of core incidents, and delivered efficiency gains equivalent to 1–2 FTEs.Non-Sufficient Funds (NSF) Processing Automation• Implemented rule-based automation for customer NSF transaction honoring and dishonoring workflows.• Replaced manual decision processes, delivering approximately 3 FTE savings while ensuring consistent and compliant handling.Account Validation & Settlement Preparation• Built automated validation checks across customer accounts to prepare accurate settlement instructions.• Prevented downstream processing failures and significantly reduced core banking incidents through enforced pre-settlement controls.Alongside development, I supported delivery planning, resolved execution blockers, and collaborated with database and operations teams to ensure solutions were secure, stable, and production-ready.I am currently upskilling on the Microsoft Power Platform to extend my enterprise automation experience into low-code, workflow-driven solutions for internal business process optimization.

Education

• SNIT CHATHANNOOR

  Bachelor's Degree, COMPUTER APPLICATION

  2007 — 2010

• RVVHS

  Plus Two

  2005 — 2007

• MTHS

  SSLC

  2003 — 2005