Finn Raftery
Senior Program Manager | Driving Technical Project Delivery & Customer Success | 12+ Years in Tech
- Role
- Senior Program Manager at Experis
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Finn Raftery
Program Manager with 12+ years of experience leading IT transformation, customer success,…
Experience
Senior Program Manager
Oct 2023 — Present · Seattle, WA, US
Led high-impact initiatives, improving productivity and optimizing budget allocation • Standardized documentation and coordinated KPI/OKR adoption, enhancing operational efficiency • Recruited and mentored program managers, aligning career goals with client satisfaction • Implemented SQL-based feature catalog with Power BI dashboard for Azure Admin Center • Managed Monthly Business Review reports for senior leadership decision-making
Education
University of Washington
Bachelor's degree, Political Science and Government
2009 — 2011
Skills
- Long-Term Customer Relationships
- Customer Service
- Nonprofits
- Openstack
- Research
- Market Research
- Sound
- Client Services
- Social Media
- Music
- Microsoft Excel
- Microsoft Office
- Sales
- Management
- Recording
- Public Relations
- Event Management
- Crm
- Analysis
- Analytical Skills
- Social Networking
- Leadership
- Customer Relationship Management (Crm)
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