Filippo Gaifami
Product Manager @Ticketone
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WORK HISTORY
Product Manager @Ticketone
Milano, IT
Product Manager for the TicketOne Sport Platform, with ownership of product strategy, roadmap definition and go-to-market delivery in a highly competitive B2B environment.• Product roadmap definition, aligning market needs, commercial priorities and technical feasibility, ensuring clear priorities and predictable delivery• Translation of customer and market insights into actionable product initiatives in close partnership with Sales team• Strategic backlog management, focusing on business impact and customer valueKey focus: backlog ownership, product roadmap, market-driven product discovery, release planning, cross-team alignment
EDUCATION
Politecnico di Milano
Bachelor's degree, Management Engineering
Instituto Superior Técnico
Athens Exchange Programme
Politecnico di Milano
Master of Science, Management Engineering - Design Management, Innovation and Entrepreneurship
ABOUT FILIPPO GAIFAMI
I am a Product Manager with a strong background in digital product development, focused on building user-centric, scalable and impactful products in complex environments.I currently work as Product Manager at TicketOne, within the Sport Business Unit, where I am actively involved in the development of a strategic digital platform. My role spans from product discovery to delivery, including backlog prioritization, UX/UI definition, product specifications, release management and continuous improvement. I lead the transformation of a legacy architecture into a modern microservices-based ecosystem, working closely with engineering, design and business stakeholders.Previously, I worked as a Strategic Consultant at Reply, supporting both leading enterprises and emerging startups across industries such as Automotive, Fintech, Electronics and Entertainment. In this context, I acted as Product Owner and Project Manager, helping organizations shape product vision, validate solutions and successfully execute complex digital initiatives.I started my career as an IT Consultant in the Telco sector, managing B2C and B2B projects in large-scale, highly structured environments, where I built a solid foundation in delivery, stakeholder management and technical coordination.I thrive in cross-functional teams, enjoy simplifying complexity, and I am particularly motivated by projects involving product growth, innovation and platform evolution—from early-stage “0 to 1” initiatives to scaling and optimization.
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