Filipe Paschoalini
Member Services Associate @Trace International, Inc
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WORK HISTORY
Member Services Associate @Trace International, Inc
US
Serve as the primary point of contact for assigned member accounts (primarily Spanish-speaking member companies)Manage day-to-day member inquiries and administrative requests; independently troubleshoot/triage issues; and proactively communicate with and follow-up with members via phone and emailWork across departments to address and resolve the needs and requests of membersProvide timely and accurate information regarding member benefits and servicesSchedule and conduct new member onboarding calls and follow up demonstrations and calls as neededRegularly check in with members by phone and email to ensure they are fully leveraging their membership benefitsBecome a trusted advisor to members by developing an understanding of their business and how TRACE products can best be deployed to address their compliance needs
EDUCATION
Latter-day Saints Business College
Social Media Marketing
Instituto de Estudos Superiores da Amazonia
Bachelor of Engineering (B.Eng.)
FAESA
Bachelor of Engineering (B.Eng.)
AIEC
Bachelor of Business Administration (B.B.A.)
ABOUT FILIPE PASCHOALINI
I am that person that always has an idea that no one thought about. I always have in mind that I can make a difference wherever I am. I analyze situations seeking to find innovation.I am a talented and professional digital marketer and social media marketing college student, with experience and a strong marketing knowledge base. I’m originally from Brazil and I currently reside in Bountiful, Utah.
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