Yaro Fidra

Technical Team Leader at ShipMonk

Role
Application Support Team Leader at ShipMonk
Location
Fort Lauderdale, FL, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

Experience

  1. Application Support Team Leader

    ShipMonk

    Mar 2021 — Present · Fort Lauderdale, FL, US

    Managing a team of 4 engineers, supporting critical applications- Constantly improving codebase in terms of solving technical issues- Managing oncall emergency support system- Keeping critical app infrastructure availability to 100% agreed SLAs- Monitoring the app platform in terms of technical issues and resolving found issues- Implementation of a support ticket-based system- Building a unified global support system for the whole company and utilizing support centers for all our facilities

Education

  • Norwich University

    Business Management

    2012 — 2012

  • University of Hradec Králové

    Master's Degree, Systems Engineering | Information Management

    2010 — 2014

  • Stenden University

    International Logistics Management

    2013 — 2013

Skills

  • Html
  • Jquery
  • User Experience
  • Web Design
  • Php
  • C#
  • Css
  • Symfony
  • Javascript
  • Web Development
  • Project Management
  • Sql
  • Web Project Management
  • Xhtml
  • Mysql

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Yaro Fidra — Application Support Team Leader at ShipMonk in Fort Lauderdale, FL, US | Unifers