Fayez Ghosein
IT Business Analyst @ The Walsh Group | Masters Student @ UIC Business School | B.S. Computer Engineering Early Graduate from Illinois Institute of Technology
- Role
- Information Technology Business Analyst at The Walsh Group - Walsh Construction & Archer Western
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Fayez Ghosein
Graduated with a Bachelor of Science in Computer Engineering from Illinois Institute of…
Experience
Information Technology Business Analyst
The Walsh Group - Walsh Construction & Archer Western
Nov 2024 — Present · Chicago, IL, US
Oversee Microsoft Dynamics 365 operations across 13 regions, ensuring consistent data flow, system accuracy, and timely user support-Resolved widespread support issues related to access, formatting, and onboarding—boosting data integrity and reducing redundant entries by 60%-Spearheaded cross-departmental efforts (IT, HR, Operations) to document and standardize workflows, facilitating a smooth transition to the ServiceNow ticketing platform-Migrated essential HR and Payroll reporting processes from legacy systems (CMIC, HCSS) to Workday Reporting, enhancing efficiency, transparency, and business continuity-Contribute to ongoing process improvement initiatives by aligning business needs with system capabilities and promoting cross-functional collaboration-Technologies & Skills:Microsoft Dynamics 365, Workday Reporting, ServiceNow, Microsoft Excel, Microsoft Visio, Workflow Documentation, Cross-Functional Communication, Process Optimization, Data Integrity, Systems Migration.
Education
University of Illinois Chicago
Master of Business Administration - MBA
2025 — 2026
Illinois Institute of Technology
Bachelor of Science - BS, Computer Engineering
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