Florence Folgar-Haden

About Florence Folgar-Haden

I’m a SHRM-CP certified Human Resources professional dedicated to creating systems and cultures where people excel. With over ten years of experience driving continuous improvement, I specialize in designing and implementing strategies that empower employees and foster high-performing, inclusive work environments.What I Bring to the TablePeople-Centric Systems: I thrive on identifying and leveraging opportunities for organizational improvement, building robust systems that enable teams to perform at their best.Diverse HR Expertise: My interests span HR Operations, Talent Management, Leadership & Organizational Development, and Professional Development Coaching - skills honed across industries such as tech, healthcare, education, non-profit, supply chain, logistics, and hospitality.Technical & Analytical Proficiency: From Google Workspace and Microsoft Office to platforms like Workday, ADP, Absorb LMS, DocuSign, Canva, Asana, Lattice, and Miro, I utilize a variety of tools to enhance program management, data analytics, AI prompting, and evidence-based decision-making. My technical skill set also includes basic SQL, which supports my ability to synthesize data and drive actionable insights.Robust Program & Team Leadership: I have a proven track record in program development—from conception and planning to execution and evaluation. I’ve successfully managed direct reports, crafted onboarding and training programs, and facilitated multidisciplinary team meetings to ensure seamless employee relations and growth.Academic & Professional Development: I’m SHRM-CP certified. I hold a Master\'s degree in Industrial Organizational Psychology. My academic journey covers areas including change management, performance evaluation, leadership enhancement, team dynamics, customer relations, research methodologies, organizational assessment, facilitation, and workforce planning.Whether it’s addressing employee concerns, coaching for a growth mindset, or implementing innovative HR solutions, I am committed to building a culture of joy, accountability, and continuous learning, where every individual has the opportunity to thrive.Let\'s connect and explore how we can shape organizations that truly value their people.

Experience

1. People Partner

   AvantStay

   Mar 2025 — Present · US

   HR Support: Provide comprehensive HR support for 400 employees across 140 cities in the U.S, collaborating within a five-member HR team to address diverse HR needs.• Employee Relations: Investigate and resolve employee relations issues, promoting a positive work environment.• Recruitment & Onboarding: Oversee recruitment and onboarding processes, ensuring a seamless experience.• Policy Implementation: Implement HR policies and procedures across all locations.• Training & Development: Conduct training sessions to enhance employee skills and compliance.• Performance Management: Coach managers on performance management and develop individual development plans on as needed basis. Advise on corrective action process.

Education

• Richmond Hill High School

  High School, Travel and Tourism

• Touro University Worldwide

  Master's in Industrial and Organizational Psychology, Concentration in Coaching and Consulting

• Queens College

  Bachelor's Degree, Psychology

• University at Buffalo

  Transferred to Queens College

• Tarleton State University

  Master's in Human Resources Management, Transferred to Touro University Worldwide