Frank Esparza
- Role
- VP of Sales and Marketing at Call Center Services International
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Frank Esparza
Frank Esparza has over 25 years of successful Sales and Marketing experience in various…
Experience
VP of Sales and Marketing
Call Center Services International
Mar 2010 — Present
Specialists In Establishing Contact Centers In Mexico. Call Center Services International (CCSI) specializes in establishing Call Centers for Top Companies seeking Competitive Advantages. We feature State-of-the-Art Centers located in Mexico and Work-From-Home (WFH) programs within North America. Request Pricing!(87••••••19 SOC 2 Certified ISO/IEC Certified PCI Compliant HIPAA Compliant Expertise- Debt Collection - Loan Servicing - Customer Service - BPO Services - QA / Call Monitoring - IT Support - Software Development
Education
Pace University, NY
BBA
Peekskill HS, NY
Graduate, General Studies
1986 — 1988
Pace University, NY
BBA and Master Information Systems, Bussines, Marketing and Information Systems
1990 — 2000
Skills
- Marketing Strategy
- Sales
- Sales Management
- New Business Development
- Customer Relations
- Account Management
- Client Services
- Sales Process
- Management
- Customer Service
- Strategic Planning
- Business Model Development
- Leadership
- Cost Savings
- Marketing
- Business Development
- Business Development Programs
- Client Relations
- Contact Centers
- Process Improvement
- Call Centers
- Team Leadership
- Nearshore
- Team Building
- Cost Reduction
- Sales & Marketing
- Business Process Improvement
- Crm
- Sales Presentations
- Customer Relationship Management (Crm)
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