Clayton Ferreira

Vice President of Customer Tech Solutions for Franchise Hotels in Europe & North Africa @Accor

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2022 — Present

Vice President of Customer Tech Solutions for Franchise Hotels in Europe & North Africa @Accor

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London, GB

EDUCATION

2021 — 2022

Product School

Product Management Certificate, Product Management

2012 — 2013

BSP - Business School SĂŁo Paulo

Master of Business Administration (MBA), Business Administration and Management, General

2008 — 2010

Universidade Paulista

Comunicação Digital - Produção Audiovisual, Communication and Media Studies

SKILLS

InnovationOrganization & Prioritization SkillsHotel ManagementHospitalityEvent PlanningLeadershipDeterminationNegociaçãoNegotiationEnglishCoachingEvent ManagementWritingHotelsStrategic PlanningMarketing StrategyMicrosoft WordCreative WritingTeachingLiderançaMicrosoft PowerpointPublic SpeakingCustomer ServiceGestão De EventosManagementGestão De HospitalidadeOutlookOratóriaWindowsAtendimento Ao ClienteEstratégias De MarketingPlanejamento EstratégicoBudgetsMicrosoft OfficeMicrosoft ExcelHotelariaGestão HoteleiraSetor De HotelariaPersonal DevelopmentPowerpoint

ABOUT CLAYTON FERREIRA

Global Tech & Business Executive | 15+ years driving transformation and growth across 37 countries | Known for turning complexity into clarity, and results into reality — while keeping people engaged along the way. What I Do I lead large-scale transformation across hospitality and technology, aligning strategy, operations, and people to deliver measurable growth. With deep expertise in digital transformation, franchise enablement, and AI-driven innovation, I design and execute initiatives that improve performance at enterprise scale. Impact at Scale • Spearheaded a 5-year digital roadmap for franchised hotels across Europe, North Africa & South America • Delivered transformation in application, product, and platform strategy — balancing client needs with corporate goals • Partnered with SVPs, CFOs, and ExCom leaders to navigate complexity and drive enterprise outcomes • Built multicultural, high-performing teams that thrive under pressure and enjoy the journey 🤝 Leadership Style I’m known as a strategic bridge-builder: trusted by executives, respected by operators, and valued by franchisees. I bring clarity in complex situations, balancing corporate strategy with stakeholder needs, and ensuring both people and results thrive. Board-level mindset. Executive impact. Human leadership. I focus on transformation that lasts — delivering measurable results while ensuring people enjoy the journey.

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Clayton Ferreira — Vice President of Customer Tech Solutions for Franchise Hotels in Europe & North Africa at Accor in London, GB | Unifers