Feroz Shaikh
Continues Improvement Manager - Global Cash Application / AR Manager / Project Manager /Engagement Leader
- Role
- Ar Manager - F & a at A.P. Moller - Maersk
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Feroz Shaikh
Collaborative business transformation & migration specialist, 15+ years’ experience in…
Experience
Ar Manager - F & a
Oct 2015 — Present · Pune, IN
Established Engagement Strategies, responsibilities included forming team, optimum utilization of Travel & Engagement, Driving various Engagement programs, running visibility project, driving continues improvement which resulted in improving the EES percentile ranking from 60 to 88.Has successfully implemented Auto Dialler in all possible countries that are supported from Pune on AR & achieved top place on the table in terms of performance on Dialler on all parameters for Africa OTC team consistently month on month, followed by Pune site as second place. Has been a Single point of contact for all issues and initiatives around Dialler for Pune site. Revamped all the Common Minimum Practices of Dialler and drive the improvements on same as part of Service Delivery Fundamentals.Extensive senior stakeholder engagement and management for almost all the Areas in Africa Region for OTC processes, from obtaining buy in for new initiatives to providing trusted strategic input to mitigate existing business challengesProject management of various strategic initiatives to improve and optimize operational efficiency, requiring rationalization of complex requirements, timescales, resource challenges and budgetary constraints. Examples include facilitation of key strategy setting workshops at senior level, support of new product ideation and of company-wide knowledge sharingContinues Improvement & migration responsibility for which travelled to Tanzania, Ivory Coast, Senegal, Ghana for fixing the structural issues, applying required governance, documenting the agreed processes and following it until successful implementation and sustainable.
Education
Pune University
M.COM, Finance, General
P.M.E.M High School
M.COM, Commerce
Pune University
Master's degree, Business/Commerce, General
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