Fernando Pelicci Silveira
Senior Emea Qa - Soundon @TikTok
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WORK HISTORY
Senior Emea Qa - Soundon @TikTok
EDUCATION
Trinity College Dublin
Postgraduate Degree, Cultural Entrepreneurship
Universidade Presbiteriana Mackenzie
Bachelor's degree, Marketing
SKILLS
ABOUT FERNANDO PELICCI SILVEIRA
With over 13 years of global professional experience, I’ve spent the last 6 years specializing in Trust & Safety operations at leading tech companies, including TikTok and Meta.Specializations: • Trust & Safety Expertise• Data Analysis & Quality Reporting• Quality Assurance• Policy Violations• Coaching & Presentation Skills• Customer Service Experience• Urgent Escalations (Risk & Response)Currently, I’m working at TikTok, where I help maintain a safe environment for users across Ireland, the UK, Australia, and New Zealand. My role involves ensuring the quality application of policies by third-party collaborators, while strictly adhering to company guidelines.Earlier in my career, based in Brazil, I specialized in digital marketing, covering areas such as business intelligence, social media management, customer service experience, e-commerce, and online advertising. I contributed to projects in customer engagement on social media, copywriting for digital platforms, and managing campaigns on Facebook/Instagram and Google Ads.Feel free to connect if you’d like to network or discuss any of my projects.
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