Fernando Rocha Arrais

Experience

1. Senior Localization Project Manager

   Vistatec

   Oct 2013 — Present · Mountain View, CA, US

   Ensuring that the client receives superior standards of project management and customer service at all times- Delivering all projects on time and within budget in accordance with client requirements- Preparing proposals and quotations- Tracking and controlling of all costs throughout the entire lifecycle of a project- Status reporting customized to clients needs- Provision of business intelligence, quality & productivity metrics customized to clients needs- Running project kick-offs and post-project analysis initiatives- Troubleshooting and helping to set standards and processes and continually making - Central handling of queries and support requests- Capacity planning for internal & external resources- Interacting with language partners and in-house teams;

Education

• San José State University

  International Business, Business

  2003 — 2007

• San José State University

  Bachelor's degree, International Business

  2003 — 2007