Fernando Bernal

About Fernando Bernal

Hospitality executive with over a decade of experience leading high-volume, luxury, and…

Experience

1. General Manager

   Casa Cruz

   Sep 2024 — Present · NY, US

   As General Manager of Casa Cruz New York, a six-floor fine dining landmark in the Upper East Side, I lead all aspects of operations with a commitment to excellence, innovation, and hospitality at the highest level. I oversee a multidisciplinary team, ensuring seamless service across multiple floors, private dining spaces, and event venues while upholding the brand\'s elevated standards of elegance and guest experience.Key responsibilities include:Overseeing daily operations, from front-of-house service to back-of-house logistics, ensuring flawless execution across all departments.Leading, training, and inspiring a high-performing team to deliver personalized and luxurious guest experiences.Managing financial performance, including budgeting, forecasting, and optimizing profitability through strategic planning.Driving business growth through strategic partnerships, concierge relations, and brand collaborations that position Casa Cruz as a premier destination in New York.Spearheading VIP guest management, high-profile events, and large-scale activations across our six floors.Collaborating closely with ownership and stakeholders to elevate brand presence and long-term vision.With a background in high-end hospitality and deep experience in partnership development, I bring a hands-on leadership style focused on excellence, guest loyalty, and sustainable growth. I believe in the power of service to create unforgettable moments—and in the strength of a team that works in harmony to bring them to life.Let’s connect to explore industry trends, creative collaborations, and the future of fine dining.

Education

• Instituto de Alta Cocina Arrayanes

  Licenciatura, Ciencias gastronómicas y de la alimentación

• Universitat de Girona

  Grado, Turismo, ocio y naturaleza

  2011 — 2014