Chris F.
7x Salesforce Certified | Product Development & Engineering Leader | Salesforce (SFDC) & Quality Assurance Expert
- Role
- Director of Salesforce & Ncino at SouthState Bank
- Location
- Wilmington, NC, US
- LinkedIn followers
- 500 followers
About Chris F.
As the Director of nCino Service Delivery at SouthState Bank, I bring over 8 years of in-depth experience in nCino product development and engineering. My journey has been marked by a dedication to delivering high-quality solutions, especially in the realm of the bank’s commercial lending operations. I pride myself on my unwavering commitment to both internal and external customer experiences, bolstered by my expertise with software development tools like Jira, GitHub, Bamboo, Circle CI, and AWS Codebuild.Before my current role, I held significant positions at nCino, Inc—serving as a Senior Engineering Manager and Director of Quality Assurance. There, I led dynamic development teams, pioneered testing best practices, and directly influenced the quality of nCino products by building a robust team of quality assurance professionals. My participation in Salesforce pilot/Beta programs, the nCino ISV program, and consultations with customers on release adoption and testing strategies further underline my comprehensive involvement in the field.I wear multiple hats with pride: a bearer of 6 Salesforce certifications, a Professional Scrum Master I, and a Triple Star Ranger on Trailhead. Above all, my passion lies in nCino, quality assurance, and the world of continuous integration and delivery. My overarching goal? To empower both my team and SouthState Bank with industry-leading Saas solutions.
Experience
Director of Salesforce & Ncino
Oct 2023 — Present · Wilmington, NC, US
Education
University of Mount Olive
Associate in Science
2012 — 2014
nCino University
Salesforce.com Admin Certification Preparation Course
2015 — 2015
Skills
- Wireless
- Microsoft Office
- Sales
- Customer Retention
- Customer Service
- Ncino
- Strategic Planning
- Cognos
- Operations Management
- Project Management
- Outlook
- Telecommunications
- Teradata Data Warehouse
- Visio
- Customer Satisfaction
- Sharepoint
- Visual Studio
- Leadership
- Social Media
- Troubleshooting
- Team Building
- Call Centers
- Wordpress
- Team Leadership
- Customer Experience
- Microsoft Sql Server
- Salesforce.com
- Provar Salesforce Automation
- Call Center
- Networking
- Account Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.