Fernanda Antunes
20X Certified | Five Star Ranger | Agentforce Agentblazer Legend | Salesforce Technical Architect
- Role
- Senior Success Architect at Salesforce
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Fernanda Antunes
Salesforce Technical Architect with 10+ years of progressive experience in designing and governing large-scale, multi-cloud solutions across Sales Cloud, Service Cloud, Experience Cloud, Health Cloud and Data Cloud. Proven expertise in leading technical teams, optimizing architectural standards, and driving adoption of cutting-edge AI capabilities (Einstein, Agent Script, Agentforce). Certified Integration Architect and Data Architect with a history of contributing to executive product offerings (Salesforce Shield, Security Center) and presenting at major events like Dreamforce 2018. Adept at translating complex business requirements into secure, maintainable architecture that drives measurable business results.
Experience
Senior Success Architect
Mar 2026 — Present
Education
Broward College
Computer/Information Technology Administration and Management
Trailhead by Salesforce
Triple Star Ranger, Information Technology
Trailhead by Salesforce
Double Star Ranger
Trailhead by Salesforce
Four Star Ranger, Computer/Information Technology Administration and Management
Trailhead by Salesforce
Five Star Ranger, Information Technology
Universidade Federal do Paraná
Business Administration, Marketing, Advertisement
1990 — 1994
Skills
- Lotus Notes
- Microsoft Office (Word, Excel, Power Point, Access, Publisher, Outlook) – Advanc
- Telecommunications
- Negotiation
- Customer Service
- Efs
- Access
- Languages
- Vendor Management
- Cognos
- Process Improvement
- Visio
- Peoplesoft
- Sharepoint
- Human Resources
- Salesforce.com
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