Ferdinand Heyde
Vice President, Operations Services @Starbucks
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WORK HISTORY
Vice President, Operations Services @Starbucks
CA
EDUCATION
Trinity Western University
BBA
SKILLS
ABOUT FERDINAND HEYDE
I am a customer and sales-focused leader with strong track record of designing and “bringing to life” strategies that improve client experience and margins while protecting revenue growth. I drive major initiatives, implementing and adapting standardized approaches to reflect local / North American marketing and cultural needs and minimize environmental impact. I am a dynamic and competitive coach, respected and recognized for developing and retaining engaged, high-performing talent. I build long-lasting client relationships, growing satisfaction and loyalty. I partner cross-functionally across organizations, effectively influencing and gaining consensus. and am an authentic and passionate servant leader, helping colleagues and teams to achieve objectives. Strategic Business Planning | Profit & Loss (P&L) Change Management | Store Operations | Real Estate Development Store Design & Construction | Project Management
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