Feranmi Akinbola
Product Manager @Walmart
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WORK HISTORY
Product Manager @Walmart
Indianapolis, IN, US
Spearheaded product roadmap for omnichannel customer engagement platform, boosting NPS by 18% through AI-powered personalization.• Partnered with data science and engineering teams to integrate predictive analytics on GCP/BigQuery, increasing personalized product recommendations by 22%.• Launched and scaled internal SaaS tools for real-time customer segmentation and engagement analytics, reducing campaign turnaround by 40%.• Managed Agile delivery cycles via Jira and Confluence, maintaining a 95% sprint delivery rate across cross-functional teams.• Led Lean experimentation and collaborated with design teams (Miro, Figma) to optimize digital shopping journeys, increasing mobile app retention by 21% and contributing $80K in incremental digital revenue.
EDUCATION
Upper Iowa University
Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General
Bellevue University
Doctor's Degree, Doctor of Business Administration
ABOUT FERANMI AKINBOLA
I’m a data-driven Product Manager with 6+ years of experience building customer-centric, high-impact digital products across e-commerce, retail, and fintech. I specialize in AI-powered personalization, omnichannel engagement platforms, and SaaS tools that improve retention, NPS, and revenue growth.At Walmart, I lead product strategy for omnichannel customer engagement initiatives, integrating predictive analytics on GCP/Big Query to power personalization at scale. My work has increased personalized recommendations by 22%, boosted mobile retention by 21%, and improved NPS by 18%.Previously at eBay, I drove mobile checkout optimization, A/B testing initiatives, and data-informed feature enhancements that increased listing conversions and reduced friction across the shopping journey. Earlier in my career at Sterling Bank, I delivered enterprise-scale banking platforms, improving release reliability and reducing post-launch issues by 25%.I thrive at the intersection of product strategy, analytics, and execution — partnering closely with engineering, data science, and design to turn insights into measurable business outcomes.Core focus areas:• AI & Personalization• Growth & Retention Optimization• Omnichannel Commerce• Data-Driven Experimentation• SaaS & Platform ProductsI’m passionate about building scalable digital experiences that solve real customer problems while driving meaningful business impact.
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