Felton Moore

About Felton Moore

My name is Felton Moore. I graduated from Stephen F. Austin State University with a Business Degree in Management with an Entrepreneurship Concentration. I have over 10 years experience in the retail industry; my areas of expertise are in customer service, food preparation, customer dispute, merchandising, price setting, and leadership. I\'ve held leadership roles in assisting and leading organization in implementing strategies, as well as setting goals and objectives on how to recruit and retain members. I learned the value of team work by collaborating with others on event planning, and food preparation as well as community service and fundraiser events. I have received awards and recognition for my contribution.Through my work experience I\'ve gain many skills. I provided customer service while conducting sales transaction and resolved conflicts. I also gained management experience operating the store from merchandising, handling customer disputes, providing great customer service, and leading a team. I\'ve been awarded Employee of the Months for my providing great customer service by different companies. I\'ve also helped different stores performing a variety of projects.Specialties: customer service, food preparation, balancing budgets, sales transaction, customer conflict resolution, recruiting, delivery service, leadership, and merchandising

Experience

1. Selling Business Manager

   Dillard's

   May 2023 — Present · Sugar Land, TX, US

   Increased total custom orders from 2023 to 2024 to 51% with online orders and custom made suits and sport coats.

Education

• Stephen F. Austin State University

  Bachelor of Business Administration, Management; Small Business Entrepreneurship

  2006 — 2011

• Stephen F. Austin State University

  Bachelor's Business Administration, Management w/Emphasis in Entrepreneurship and Small Business

  2006 — 2011

Skills

• Teamwork
• Voter Registration
• Organizational Change
• Service Delivery
• Customer Service
• Budgeting
• Grocery
• Facebook
• Student Recruitment
• Flexible Working
• Merchandising
• Social Networking
• Training & Development
• Recruiting
• Self Driven
• Food Preparation
• Time Management
• Entrepreneurship
• Event Planning
• Management
• Retail Industry
• Restaurants
• Student Recruiting
• Crm
• Employee Training
• Food Service
• Inventory Management
• Fast Food
• Event Management
• Meeting Planning
• Microsoft Word
• Hiring
• Budgets
• Retail
• Customer Relations
• Marketing Strategy
• Community Service
• Hard Worker
• Grill Operator
• Student Leadership