Elizabeth Waddell
Sales Operations and Training Specialist @Piedmont Plastics
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WORK HISTORY
Sales Operations and Training Specialist @Piedmont Plastics
Charlotte, NC, US
At Piedmont Plastics (Celebrating 50th Year!), I am responsible for the execution of sales strategies and development of sales training to support the organizational objective to become the most knowledgeable sales team in the industry. The principle responsibility is twofold: 1) Prepare sales teams to sell Piedmont\'s product offerings and services and; 2) Execute the organization\'s sales strategies including: • Development of Sales Playbooks (Field and Inside Sales Representatives and Branch Managers) • Creation of Sales Representatives\'\"New Hire\" Training Plan • Establish and conduct the CRM Basis 101 Training for \"new\" sales representatives and those in need of remediation. • Create, record and update the CRM training modules for the Learning Management System (LMS) using Camtasia Studio and Audacity software products. Topics include: Site Navigation, The Account Record, CRM Dashboard, Opportunities, Advanced Find, Mobile App, Leads and Outlook Client. • Develop and present Risk Mitigation Training and Proactive Sales Management Training. • Publish and distribute bi-monthly sales newsletter.
EDUCATION
UNC Chapel Hill
BA
The University of Georgia
MEd
Georgia State University
MBA
ABOUT ELIZABETH WADDELL
What do I do: Working in the Distribution and Information Industries, I help companies execute their sales strategies by improving the effectiveness of their sales force. I believe in building relationships, the value-added sales process, the value of social selling, and that trainers should focus on the needs of the individual rather than on an one-size-fits-all model. Specialties Include- Assessment of Individual Needs - Building Training Programs - Content Management - Sales Playbook Development - Strategic Planning - New Business Development - Building Relationships - Team Building - Sales Management - Consultative Selling Experience includes: hands-on sales management; the utilization of Learning Management Systems to assess knowledge, analyze gaps, and deliver eLearning content; and the development and delivery of training for onboarding and CRM Systems. Education includes a MBA with a Concentration in Marketing from Georgia State University, a MEd from The University of Georgia and a BA from The University of North Carolina at Chapel Hill. CONTACT ME: Email: f••••••••@gmail.com Cellphone: 70••••••78
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