Felix Nava
Customer Service + Enhancing Operational Efficiency
- Role
- Sr Manager, Operations Support at Masis Staffing Solutions
- Location
- Providence, RI, US
- LinkedIn followers
- 500 followers
About Felix Nava
With over 10 years of experience at Masis Staffing Solutions, currently serving as Operations Support Manager, contributed to optimizing operations and strengthening client relationships. Expertise spans customer relationship management, customer service management, and operational leadership. Committed to empowering teams and fostering collaboration to deliver seamless staffing services aligned with organizational goals. Passionate about creating efficient, client-focused processes that enhance service delivery and support organizational success. Bilingual in English and Spanish, facilitating effective communication across diverse teams and clients.
Experience
Sr Manager, Operations Support
Sep 2025 — Present · US
Education
New England Institute of Technology
Associate's degree, Criminal Justice/Police Science
2010 — 2012
Skills
- Leadership
- Time Management
- Retail
- Project Management
- Management
- Powerpoint
- Microsoft Excel
- Research
- Microsoft Word
- Customer Service
- Training
- Customer Satisfaction
- Microsoft Office
- Sales
- Banking
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