Felix Francis
Sales Leader | SaaS | B2B | Customer Success | Team Growth | Revenue Impact
- Role
- Inside Sales Account Manager 2 at Dell Technologies
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Felix Francis
Hola, I am Felix — a people-first sales professional with over 8 years of experience…
Experience
Inside Sales Account Manager 2
Apr 2024 — Present · Bengaluru, IN
Account Management: Successfully managed a portfolio of small to medium-sized accounts,maintaining long-term customer relationships and driving consistent revenue growth. New Business Acquisition: Prospected and acquired new accounts using tools like Apollo, significantlyincreasing in-quarter buyers (IQB) and expanding the customer base. Closed a $100K deal with a net new customer within the first three months, showcasing strongnegotiation and relationship-building skills. Consistently exceeded quarterly sales targets, achieving more than 200% target completion each quarter. Retained a 200-units laptop order on the risk of being lost to a competitor, securing the deal and ensuringcustomer satisfaction with monthly transactions. Team Leadership: Stepped into a leadership role during the manager\'s absence and won Manager’sChoice Award, effectively guiding the team to achieve weekly sales targets through collaboration andstrategic planning. Upselling and Cross-Selling: Increased account value by identifying opportunities for upselling andcross-selling Dell’s extensive product portfolio, including Client Peripherals and Infrastructure solutions. Build strong relationships with key decision-makers, consistently exceeding sales targets throughstrategic account management and customer-focused service. Won Highest Services Revenue – Small Business and Manager’s Choice Award for leadership andconsistent quota overachievement.
Education
Internshala Trainings
Digital Marketing course, Digital Marketing
JD Institute of Fashion Technology
High School Diploma, Interior Design
2018 — 2019
Sri Krishna Adithya College of Arts and Science
Bachelor of Science - BS, Computer Science
2013 — 2016
Manipal University Jaipur
Master of Business Administration - MBA, Project Management
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