Felix Bain

People Coordinator @Escape This

Sydney, AU

Delivered seamless customer experiences through live operations management and real-time game facilitation- Managed complex logistics including room resets, digital monitoring systems, and high-volume bookings during peak periods- Contributed to operational sustainability by improving turnaround times, reducing downtime, and streamlining shift coordination- Built strong communication, multitasking, and service recovery skills in a high-pressure, fast-paced environment