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Felix Wu

VP of IT Operations @International Justice Mission

Germantown, MD, US
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

VP of IT Operations @International Justice Mission

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US

Lead global IT operations and infrastructure roadmap, supporting IJM\'s mission in 30+ countries.• Drove adoption of ServiceNow as the unified ITSM platform across asset, policy, and incident management.• Piloted Zero Trust Network Access (ZTNA) to fortify global cybersecurity posture.• Championed Microsoft Copilot and AI productivity integrations.• Oversaw infrastructure modernization, including Fortinet firewall rollout, hybrid AV upgrades, and cloud-first initiatives.

EDUCATION

N/A

University of Maryland

Master of Business Administration - MBA

N/A

University of Maryland

Bachelor of Science - BS

SKILLS

Network DesignVoipTelecommunicationsTroubleshootingWanNetwork OperationsBgpOspfTcp/IpData CenterNetwork SecurityMplsCisco TechnologiesIpUnixVmwareCloud ComputingRoutingNetworkingFirewallsNetwork AdministrationServersItilCore SwitchingInternet Protocol Suite (Tcp/Ip)Internet Protocol (Ip)Spanning TreeCisco Systems ProductsWide Area Network (Wan)CcieVoice Over Ip (Voip)Multiprotocol Label Switching (Mpls)Border Gateway Protocol (Bgp)Open Shortest Path First (Ospf)

ABOUT FELIX WU

As Vice President of IT Operations at International Justice Mission (IJM), I lead global…

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