Felix Chu

About Felix Chu

Empty your mind, be formless, shapeless — like water. Now you put water in a cup, it becomes the cup; You put water into a bottle it becomes the bottle; You put it in a teapot it becomes the teapot. Now water can flow or it can crash. Be water, my friend.\"- Bruce LeeI am a technical professional with over 10 years of experience in directing all operations of technical programs, providing remarkable technical services, and developing software solutions in fast-paced environments. I am an expert in company IT systems, researching the most appropriate IT highly effective tools, and managing complex systems.A few highlights of my career include the following: Accomplished business goals through minimizing labor cost by over $20M on yearly basis and enhancing inbound auto-receive percentage from 47% to 97% across US and Europe. Increased business profit margins by $100M in monetary uplifts for Amazon (FBA) in 10+ Marketplaces at scale of 100+ TPS WW through delivering over 10 large-scale monetization projects. Reduced seller support reimbursement SLA for warehouse damage by utilizing an SQS to track inventory notification stream real-time. I am a developer of high-performance teams; proficient in overseeing the implementation of complex projects, mitigating risks, managing project scope, and collaborating with key-stakeholders while meeting and exceeding expectations. I am a decision-maker with competencies in making quality and timely decisions utilizing an incorporation of critical thinking, analysis, wisdom, input from others, and professional judgment.I can reach good, practical decisions based on factual information and sound logic to decide between competing courses of action. I am adept at maintaining strong working relationships with all stakeholders and leading cross-functional teams across initiatives.Please feel free to contact me at f•••••••@gmail.com with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances.

Experience

1. Senior Product Manager (Data)

   Coupang

   Oct 2023 — Present · Seattle, WA, US

Education

• University of Washington

  BS, Computer Science

  2003 — 2008

Skills

• Web Services
• Project Management
• Java
• Databases
• Mysql
• Distributed Systems
• Xml
• Perl
• Software Design
• SEO
• Software Development
• Software Engineering
• Javascript