Felix B.

About Felix B.

My goal and mission is to provide outstanding customer service as well as high quality health care and legal services following ethical standards and accurate interpretations. Dedicated and Highly motivated individual with diverse experience offering unsurpassed relationship-building and interpersonal skills. Excellent social skills, Ability to work with a wide range of people from various backgrounds, using superb customer service and communication skills. Trained in crisis prevention and intervention techniques. Detail oriented, conscientious worker. Recognized for numerical skills and ability to learn quickly. Meticulous attention to detail. Qualified by impressive, progressive and increasing responsibility of being capable to work independently and to prioritize tasks. Enthusiastic about learning new skills; able to adopt and implement changes in processes and procedures positively and reliably. Microsoft Word, Excel, Power Point and Mac OS X. Court officer, Correctional Officer Civil Exam\'s (2016 & 2018) Enviromental Police Officer (2020). BLS (exp. 2022)\"To have another language is to possess a second soul\"

Experience

1. Laboratory Collections Specialist

   Cordant Health Solutions

   Mar 2017 — Present · MA, US

   Collect, log, order, process, and ship urine, blood, oral, and/or hair specimens to laboratory• •File requisitions, chain of custody forms, and associated paperwork and Collect and scan insurance, as applicable• Demonstrates an ability to learn the job duties assigned, and develops an understanding of how all the functions in Specimen Processing fit together• Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc.• Demonstrates an understanding of the compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services• Understands the complex relationship between test(s) ordered and specimen received• Completes all required written documentation, legibly and within the assigned timeframe• Meets or exceeds all performance expectations to include attendance, adherence to work schedule and demonstrates values and behaviors through work performance and peer and team interaction• Perform drug testing for Workers comp, Behavioral health, Check PMP\'s for providers and other daily duties as assigned• Strictly adhere to HIPAA guidelines

Education

• Massachusetts Environmental Police

  Certificate of Training in Boating Safety

  2014 — 2014

• Department of Workforce Development

  Certificate, Unemployment Insurance Hearings Interpreter Certificate

  2017 — 2017

• Center for Health Impact

  Advanced Medical Interpreter Series, Estrangeirismo

  2016 — 2016

• University of Phoenix

  Bachelor of Science in Health Administration with a concentration in Health Management, Health/Health Care Administration/Management

  2011 — 2016

• Quinsigamond Community College

  Medical Interpreter, Phlebotomy, Electrocardiogram, Personal Care Assistant, Emergency Medical Tech, Nursing Education

  2009 — 2012

• USC Annenberg School for Communication and Journalism

  Certificate, Imigration Trainning

  2018 — 2018

• Umass Center Springfield

  Notetaking for Medical Interpreters

  2016 — 2016

• Massachusetts State Police Academy

  PAT Test

  2017 — 2017

• Doherty Memorial High School

  High School Diploma

  2000 — 2004

• Wheaton College Massachusetts

  Certificate of Completion , Sexual Assault & Domestic Violence Advocate Training

  2019 — 2019

• Cross Cultural Communication Systems, Inc

  Getting Ready For Your Written Healthcare Certification

  2016 — 2016

• Interpreter Education Online

  Interpreter Standards of Conduct and the Law

  2016 — 2016