Felistus Hove
Client Success Specialist @Desjardins Insurance
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WORK HISTORY
Client Success Specialist @Desjardins Insurance
Cambridge, GB
EDUCATION
Midlands State University
Master's degree, Business, Management, Marketing, and Related Support Services
Canadian Securities Institute
Investments and Securities
IMM Graduate School of Marketing
BBA in Marketing Management, Marketing/Marketing Management, General
National University of Science and Technology
Master of Business Administration - MBA in Leadership and Management, Leadership and Management
SKILLS
ABOUT FELISTUS HOVE
Desjardins Insurance Todd O’Donnell Agent benefits from a client-first approach, where the focus is on delivering tailored support and fostering strong client relationships. My expertise in customer experience and SaaS solutions contributes to seamless adoption, retention, and satisfaction of clients. My goal is to align client needs with organizational goals to enhance overall service delivery. Previous roles at Accident Support Services International and TSL Limited refined my skills in account management and customer service, ensuring a deep understanding of client engagement strategies. Committed to driving business growth, the work emphasizes actionable insights and collaborative execution to build lasting value for clients and stakeholders.
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