Felisa Redd-Burns

About Felisa Redd-Burns

Over 15 years of retail/inventory management experience including merchandising, ordering, customer service, call center, and process improvement. Background includes project management, ad hoc reporting, financial and data analysis, process improvement and team management. Confident, self-motivated professional with excellent people skills, team building, and time management skills. Specialties: Advertising, Analysis, Business Process, Commodities, Data Analysis, Design, Documentation, IBM Base Tables, Inventory Management, Leadership, Management, Merchandising, Microsoft Access, Microsoft Excel, Microsoft Mail, Microsoft Office, Microsoft Powerpoint, Microsoft Word, Problem Solving, Process Engineering, Quality Control, Receiving, Sales, Strategic, Operations, and Telephone Skills.

Experience

1. Logistics Manager

   The Home Depot

   Jul 2021 — Present · US

   Develops solutions that leverage the company’s volumes, system, and partnership while providing high levels of customer service in cost effective manner. OSC FDC opening/management and strategic planning. Partner with Implementations and DC leadership to ensure testing and building readiness. Develop and implement change to streamline 4-wall processes. Identify and prioritize logistics needs and communicates recommendations to upper management to archive efficient product distribution.

Education

• Capella University

  Master of Business Administration (MBA), Business Administration and Management, General

  2011 — 2013

Skills

• Process Improvement
• Management
• Team Building
• Retail
• Merchandising
• Leadership
• Profit
• P&L Management
• Forecasting
• Project Management
• Customer Service
• Cpfr
• Visual Merchandising
• Sales
• Inventory Management
• Inventory Control
• Data Analysis
• Customer Satisfaction
• Analysis
• Business Process Improvement
• Time Management
• Operations Management
• Income Statement
• P&L
• Loss Prevention
• Store Management