Felipe R. Gonzalez
IT Intern @American VULKAN Corporation
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WORK HISTORY
IT Intern @American VULKAN Corporation
Winter Haven, FL, US
Support daily IT operations for a multinational manufacturing firm by maintaining secure, reliable digital infrastructure and resolving a wide range of technical issues across the organization.Key Contributions:Provide Tier 1 and Tier 2 support for software, hardware, networking, and mobile devices, ensuring minimal downtime.Assist in Active Directory management, user provisioning, and access control.Help implement security improvements, patch deployments, and departmental software rollouts.Monitor system performance and support office technologies including VoIP, printers, and business-critical devices.Participate in cross-functional tech initiatives to improve system efficiency and IT service quality.
ABOUT FELIPE R. GONZALEZ
My interest in technology began way back with me tinkering with my grandparents’…
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