Feliks Shostak

About Feliks Shostak

Compassionate, caring technical leader with 20+ years of demonstrated expertise leading complex, globally focused technology service departments. Recognized throughout career for technical depth and problem-solving skills—as well as serving as an outspoken ally to the D&I movement and exercising a passion for building, mentoring, and developing diverse, high-performance teams.Areas of expertise include:• IT Operations Leadership, Scaling, Service Delivery & Capacity-Building• Technical Team Recruiting, Development, Mentoring & Leadership• High-reliability Network Infrastructure Development• Cloud Computing, Application Management & Live Site Operations• Agile/Scrum, and DevOps Methodology • Cloud Scale Operations / Continuous Deployment/ Capacity Planning• IT Security / Data Privacy / Threat Modeling & Detection / Incident Resolution• Continuous Improvement, Digital Transformation & RDA/RPA Deployment• Business Continuity & Disaster Planning• Technology Product & Portfolio Management• Risk Management & Mitigation• OpEx Budgeting & Cost Reduction• Vendor Management; Outsourcing & OffshoringEducational credentials include MS and BS Degrees in Computer/Software Engineering, along with recent participation in an intensive leadership development program (21st Century Leadership Training) and completion of recent coursework in Generative AI and Robotic Process Automation (RPA).

Experience

1. Director Tpm - Engineering Efficiency

   Microsoft

   Nov 2023 — Present · Redmond, WA, US

   Develop and operate a Margin Accountability Program (MAP) across the MS Security division targeting engineering efficiencies in COGS for Services operating at Cloud Scale.• Raising the bar on Cost of Goods Sold (COGS) accountability across MS Security divisional Service Engineering teams, leading to highly predictable planning and COGS spending.• Drive Accountability for efficient Capacity Planning across the division for compute, storage, networking, and cross-platform (bare metal & cloud) resources—supporting over 1B consumers and 500M+ enterprise customers monthly• Designing innovative tooling/automation solutions to replace manual COGS processes and management through automation with RDA and RPA.

Education

• Seattle University

  Master's degree, Software Engineering

• University of Washington

  Bachelor's degree, Computer Science Engineering

Skills

• Team Leadership
• Windows Azure
• Quality Assurance
• Architecture
• Program Management
• Architectures
• Project Planning
• Sdlc
• Solution Architecture
• Agile Methodologies
• Enterprise Software
• Enterprise Architecture
• Management
• Agile Project Management
• Product Management
• Project Management
• Software Engineering
• Microsoft Sql Server
• Strategy
• Software Design
• Software Development
• Scrum
• IT Strategy
• Saas
• Leadership
• Data Warehousing
• Distributed Systems
• Sharepoint
• Business Intelligence
• Release Management
• Requirements Analysis
• Integration
• Cloud Computing
• Software Project Management
• Online Services
• Crm