Felicity Marsh Assoc
Human Resources Manager @Intelligent Data Collection
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WORK HISTORY
Human Resources Manager @Intelligent Data Collection
Maidenhead, GB
As HR Manager for a fast-growing SME in a niche market, I lead and develop the complete employee lifecycle, supporting business growth and employee wellbeing. My role is both strategic and hands-on, including implementing key HR systems, driving process improvements, and supporting our expansion into Europe.Key achievements and responsibilities:• Implemented an ATS, LMS, and Employee Engagement Platform to streamline recruitment, learning, and engagement.• Designed and actioned employee engagement surveys, analysed results, and developed targeted strategies to boost engagement and retention.• Developed and rolled out a robust employee review and pay reward process, ensuring fair and transparent compensation aligned with business goals.• Provide expert HR support and guidance on policies, processes, and day-to-day people management, acting as a trusted partner to leadership and employees.• Developed and improved recruitment processes for a fair and consistent candidate journey; enhanced job adverts to align with company requirements and competencies. Increased attraction by raising our social media presence and company profile on recruitment platforms within a limited budget.• Continuously improve onboarding and offboarding to ensure a polished, engaging experience for all employees.• Lead ongoing development and amendment of the Annualised Hours contract to meet business needs and support employee wellbeing through effective consultation.I am committed to delivering HR solutions that foster a positive, high-performing culture and drive organisational success.
EDUCATION
University of Chichester
BSc Sports Science, Leisure and Recreation Management
Buckinghamshire New University
MA, Human Resource Management
SKILLS
ABOUT FELICITY MARSH ASSOC
I’m an experienced HR professional with a strong track record of building effective and people-focused HR functions within fast-growing businesses.Across my career, I’ve supported organisations of all sizes, from global corporates to SMEs, by combining strategic HR planning with hands-on delivery. My expertise encompasses implementing new HR and recruitment platforms, designing performance frameworks, enhancing engagement and retention, and developing tailored talent strategies that align with business objectives.Currently, as HR Manager at Intelligent Data Collection, I lead the full employee lifecycle while supporting our expansion into Europe. I’m particularly passionate about designing scalable HR processes that enable growth and strengthen company culture, rather than just ticking boxes.Key strengths:• Talent acquisition in high-growth and start-up environments• Process improvement across the full employee lifecycle• Reward and performance frameworks• Engagement and well-being strategies• Trusted partner to leadership teamsI enjoy working in environments where HR plays a genuine role in driving business success and where people are valued as a critical part of that growth.
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