Felicity Graham
Global Talent Acquisition Manager @Confluence
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WORK HISTORY
Global Talent Acquisition Manager @Confluence
We are a global leader in data-driven investment management solutions partnering with our clients to deliver products and services designed to optimize efficiency and control.We are hiring for a number of roles across multiple locations. If you are interested in a career with a growing business, which is a leader in its field, please view our roles here: https://careers.confluence.com/Leading global talent acquisition during a period of rapid growth and integration across five merged entities.• Harmonised hiring across scaled global headcount from 200 to 800, maintaining pace, compliance and hiring quality• Reduced agency spend by 70%+ through strategic sourcing and internal capability development• Implemented competency based selection frameworks and AI enabled hiring tools• Led ATS and recruitment tech optimisation to support multi region scalability• Delivered 100% candidate satisfaction across hiring and onboarding• Designed inclusive hiring systems and led a global sponsorship programme• Built, mentored and developed high performing TA teams• Strengthened employer brand through candidate first recruitment practices• Partnered with HR and leadership on retention, engagement and workforce planning• Used Time to Fill and turnover data to inform people and growth strategy
EDUCATION
AIHR | Academy to Innovate HR
DEIB Certificate Program - Diversity and Inclusion, Human Resources Management and Services
The Alice Ottley School, Worcester
11 GCSEs
Worcester Sixth Form College
A Levels, Media, English and Spanish
Nottingham Trent University
BA, Criminology
Recruitment and Employment Confederation
L3 Certificate in Recruitment Practice, Recruitment
ICS Learn
CIPD Dilpoma Level 3, HR
SKILLS
ABOUT FELICITY GRAHAM
I’m a Global Talent Leader with deep experience scaling technology organisations across North America, EMEA and APAC — particularly through post‑acquisition growth and transformation.I work at the intersection of talent acquisition, people operations and organisational design, helping businesses grow headcount at pace without sacrificing quality, culture or candidate experience.I’m known for building lean, data‑led talent functions that simplify complexity. I create hiring systems that scale, develop capable in‑house teams, and significantly reduce reliance on agencies. My approach is commercial, human‑centred and grounded in partnership with leadership teams.Highlights include:• Scaling organisations from 200 to 800 employees across multiple regions following M&A• Reducing agency spend by 70%+ through strategic sourcing and capability building• Embedding competency‑based and AI‑enabled hiring to improve selection accuracy• Achieving 100% candidate satisfaction across hiring and onboarding• Designing global DEI‑focused recruitment frameworks and sponsorship programmesI bring a builder’s mindset, a strategic lens and a calm, pragmatic approach to growth. I’m particularly energised by environments where talent strategy is viewed as a core business lever — not a support function.
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