Felicia Thompson
- Role
- Senior Paid Social Analyst at CMI Media Group
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Felicia Thompson
Paid social strategist with 5+ years of experience driving performance across pharma…
Experience
Senior Paid Social Analyst
May 2023 — Present
Excel in managing complex client interactions with poise and industry knowledge. Build lasting client trust through consistent engagement, compelling presentations, and positive feedback-Provide leadership and guidance to junior colleagues, fostering collaboration across functions to enhance team dynamics and problem-solving capabilities-Proactively identify and address operational bottlenecks, optimizing workflows. Contribute strategically to team projects, ensuring clear and client-focused communication-Demonstrate advanced proficiency in overseeing and optimizing paid social campaigns, consistently exceeding performance targets. Leverage data-driven insights for continuous improvement and offer expert troubleshooting as a second-level QA resource-Collaborate effectively with vendors and AORs to implement innovative strategies and technologies, meticulously tracking and reporting on campaign performance. Identify and recommend adjustments to align campaigns with broader business objectives.
Skills
- News Writing
- Microsoft Excel
- Interviewing
- Customer Service
- Social Media
- Microsoft Access
- Microsoft Office
- Project Management
- Research
- Online Journalism
- Video Production
- Social Media Blogging
- Blogging
- Leadership
- Html5
- Powerpoint
- Journalism
- Transcription
- Editing
- Wordpress
- Digital Photography
- Newspapers
- Adobe Creative Suite
- Photo Editing
- Storytelling
- Copy Editing
- Cssedit
- Public Speaking
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