Felicia Moeis
Senior Director of Cx and Operations @Execonline
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WORK HISTORY
Senior Director of Cx and Operations @Execonline
ABOUT FELICIA MOEIS
Strategic leader & manager situated in product-led organizations, building client-facing teams & delivery execution rigor spanning the full SaaS software customer lifecycle: Forward Deployed Success/Sales Engineering & Solutions > Onboarding > Implementation > Activation/Deployment > Adoption > Technical Client/Account Relationship SupportCross-functional expertise & experience, ranging from CX/Customer Success, the interplay of Product Management & Product Operations with Systems Thinking alongside Product Marketing & Revenue/GTM practices, User Experience, Lean/Design Thinking, Agile, Growth/Retention, Marketing and Service Design
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