Felicia Moeis
Technical Customer Success Leader spanning Pre/Forward-Deployment > Post-Sales | CX & Operations Lead for B2B/Enterprise GTM Across the Customer Journey
- Role
- Senior Director of Cx and Operations at Execonline
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Felicia Moeis
Strategic leader & manager situated in product-led organizations, building client-facing teams & delivery execution rigor spanning the full SaaS software customer lifecycle: Forward Deployed Success/Sales Engineering & Solutions > Onboarding > Implementation > Activation/Deployment > Adoption > Technical Client/Account Relationship SupportCross-functional expertise & experience, ranging from CX/Customer Success, the interplay of Product Management & Product Operations with Systems Thinking alongside Product Marketing & Revenue/GTM practices, User Experience, Lean/Design Thinking, Agile, Growth/Retention, Marketing and Service Design
Experience
Senior Director of Cx and Operations
Jan 2025 — Present
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