Felicia Thomas

About Felicia Thomas

While snapping pictures at my law school graduation, my late father remarked, “I know…

Experience

1. Managing Partner, People Operations

   The Management Center

   Aug 2023 — Present

   Set, and manage the execution of, a people function vision and strategy that directly supports and positively impacts organizational priorities, initiatives, and goals for a 50+ person organization• Develop, retain, and lead a high-performing People Operations team that includes talent acquisition, internal operations, human resources and staff experience• Lead data-driven initiatives to retain at least 90% of high performing staff with no gaps across identities, teams, or positions• Own org-wide priorities and goals connected to continuous alignment of org culture with TMC’s core values of “excellence with heart”• Strengthen TMC’s people-first culture in a remote-first context to ensure at least 85% of staff experience sustainable, equitable and results driven management• Serve on Administrative Leadership Team and provide key thought partnership to the Chief Operating Officer for team-wide planning, problem-solving, and structure• Liaise with TMC’s external legal counsel to make informed people-centered decisions about organizational policies, practices, and staff-related issues• Serve as the lead, and collaborate closely with the Chief Operating Officer and HR & StaffExperience on org-wide collective learning opportunities• Assess organizational needs and design/identify and implement coherent and scaffolded collective learning experiences for TMC staff, as a whole and managers, as a sub-group• Led the planning and execution of TMC’s first in-person multi-day all-staff convening since 2019 with over 85% of staff reporting that intended outcomes were met

Education

• University of Michigan

  BA

  1995 — 1999

• University of Michigan Law School

  JD

  2000 — 2002