Felicia Navarre
Team Lead @Latter & Blum Companies
Signup · Get unlimited contacts
WORK HISTORY
Team Lead @Latter & Blum Companies
Lake Charles, LA, US
Responsibilities: Assist restaurant waitstaff with troubleshooting in-house Bite Squad iPads and printers. Modify Bite Squad menus and documenting menu changes. Process refunds, upcharges, and cancellations on Bite Squad or the Restaurant. File support tickets for restaurant credits. Guide restaurant owners and managers through downloading and reading their disbursement and sales reports. Assist Partner Success Representative (PSR) team with primary entry of new restaurant menus. Continuous employee development and engagement, knowledge, skills, and morale, ultimately leading to excellent customer service. Set clear performance expectations holding Agents accountable while providing feedback through one-on-one meetings, personal development plans, and coaching opportunities.
EDUCATION
McNeese State University
Bachelor of Science - BS, Mass Communication/Media Studies
ABOUT FELICIA NAVARRE
Order and strategy have become common practices for my proverbial climbing the ladder of…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.