Felicia Leonard-Gartrell
QA Claims Business Analyst
- Role
- Mb Business Analyst at JPMorganChase
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
Experience
Mb Business Analyst
Jan 2016 — Present · Jacksonville, FL, US
Ø Review Fannie Mae Servicing and other GSE guide and identify actionable requirements for servicers.Ø Review operational procedures and align with Fannie Mae Servicing Guide and other GSE requirements. Ø Develop tracking methodology for the above activities.Ø Report daily on progress and issues/risks. Ø Responsible for assessing cross impacts as part of project support, which includes working directly with the LOB VPs to make recommendations on process changes and define implementation roadmaps.Ø Will routinely create and edit departmental policies and procedures based on LOB, Regulatory, Default, or Risk changes.Ø Assist in the development of procedure and/or policy changes, process flows and presentations.Ø Develop, test and implement daily, weekly, monthly, and ad hoc reports that enable data driven business decisions. Involves analysis and meaningful interpretation of resulting dataØ Automate all steps of report production to comply with control requirementsØ Leads operational and/or technical tasks/projects/assignments as assigned end to end to identify all potential problems and how to solve for them. Articulates issues and risks to management. Provides support to department to ensure timely completion.Ø Maintains proper risk and control environment: Adheres to compliance with audit, legal, and /or regulatory requirementsØ Assist in creating UAT test scripts and leverage them in UAT test validationØ Write and maintain data base queries to support business initiativesØ Design and document reporting requirements as defined by the businessØ Document all data sources and code used in data analysis and reportingØ Participate in project activities that include a reporting deliverable
Skills
- Credit
- Mortgage Lending
- Legal Writing
- Loan Servicing
- Mortgage Servicing
- A/S 400
- Training
- Customer Satisfaction
- Loss Mitigation
- Short Sales
- Underwriting
- Mortgage Banking
- Microsoft Office
- Sales
- M/S Office
- Customer Service
- Loans
- Ibm as/400
- Loan Modifications
- Lps
- Default
- Negotiation
- Banking
- Livelink
- Finance
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.