Felicia J.
Business Operations Analyst @Prairie Payments Joint Venture
Signup · Get unlimited contacts
WORK HISTORY
Business Operations Analyst @Prairie Payments Joint Venture
Toronto, ON, CA
EDUCATION
Centennial College
Postgraduate Degree, Cybersecurity
Trent University
Bachelor of Science - Bsc, Computer Science
ABOUT FELICIA J.
Business Analyst professional with a strong technical foundation in Computer Science and 5+ years of experience supporting complex projects across financial services, banking, payments, insurance, and technology. I specialize in transforming business needs into clear, audit-ready documentation, improving operational efficiency, and strengthening governance through structured processes and effective stakeholder collaboration.My background spans requirements elicitation, process mapping, risk assessments, control testing, documentation governance, and system optimization, enabling me to bridge business goals with technical execution. I thrive in environments where accuracy, compliance, and clarity matter.I have delivered initiatives involving automation, settlement modernization, digital onboarding, and system integrations.Key Areas of Expertise: Requirements Elicitation & Documentation (BRDs, SRDs, User Stories, Acceptance Criteria) Risk & Controls Testing • Audit-Ready Documentation • Process Reviews Process Mapping (Visio) • Current/Future State Analysis • Gap Analysis Documentation Lifecycle Management • Version Control SQL • Data Analysis • Reporting • UAT Stakeholder & Vendor Management • Cross-Functional Collaboration Tools: JIRA, Confluence, SharePoint, ServiceNow, Microsoft Office SuiteI am passionate about solving complex problems, improving processes, and contributing to strong governance frameworks.Always open to connecting with professionals in Business Analysis, Risk Management, GRC, Cybersecurity, and Digital Transformation.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.