Felicia Gerviss

Corporate Human Resources Service Center Manager @Allient

Manage/Lead team responsible for Payroll Processing, Benefits/Leave Administration, Onboarding, Employee Engagement, HRIS, 401k, Employee Stock (ESOP) Restricted Stock Programs. Collaboratively direct/manage planning, design, implementation, maintenance of Benefit Programs Partner with internal HR team to develop and implement new Onboarding Program, Performance Management, Enhanced Benefit Offerings, Leave Management, Succession Planning and improved Training Platforms. Develops and implements best-practice procedures to enhance efficiencies and eliminate routine and/or manual administrative tasks. Corporate liaison/processor of Merger and Acquisitions (Benefits, Company Policies, & 401k Plan transitions). Performs Benefit Cost Analysis for newly acquired companies Implemented/developed Merger and Acquisition process and procedures (i.e, questionnaires, SOPs). Manage RFP processes for vendor selection of Benefits Administration Portal, Insurance Brokers, and Employee Engagement Platforms Work with Vendors for Benefit programs to ensure services provided align with agreements/statement of work (SOW) Resolves escalated matters related to employee benefit programs and human resources policies. Maintains information systems, prepares appropriate documentation, and processes necessary paperwork. Manages and trains all users of HR transactional and recordkeeping systems to ensure data integrity and compliance with procedures. Develops customized reports for compliance auditing purposes