Felicia Covington

Experience

1. Customer Solutions Representative

   ComTec Information Systems (IT)

   Oct 2015 — Present · Irving, TX, US

   Responsibilities:•Develop new business leads via telephone and mass communication such as email and social media to introduce the organization and identify appropriate buyers within the IT Staff Augmentation market•Maintain call volume of 75-150 calls per day to qualify leads and create pipeline for the Business Development Team•Follow up on leads and conduct research to identify potential prospects•Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel•Work with the Business Development team to develop and grow the sales pipeline to consistently meet quarterly revenue goals•Log all notes, calls and other interactions through the CRM•Report on weekly results, both qualitative and quantitative

Education

• Ashdown High School

  High School, GED

  2004 — 2006

• University of Central Arkansas

  Bachelor of Business Administration (BBA), Finance, General

  2007 — 2012

Skills

• Solution Selling
• Channel Partners
• Data Center
• New Hire Orientations
• Adp Payroll
• Managed Services
• Storage
• Email Marketing
• Marketing
• Mail Merge
• Partner Management
• Online Marketing
• New Hire Processes
• Product Marketing
• Account Management
• Cloud Computing
• Direct Mail
• Sales Process
• Hiring
• Mail Server
• Lead Generation
• Training
• New Hire Paperwork
• Saas
• Enterprise Software
• Sales Management
• Credit Card Transaction Processing
• Time Management
• Professional Services
• Recruiting
• Direct Sales
• Paycom
• Salesforce.com
• Virtualization
• B2b Marketing
• Adp E-Time