Felicia B.

About Felicia B.

With a Bachelor of Arts in Philosophy from Arizona State University, my approach to leading Starbucks stores across my district is rooted in strategic thinking and ethical leadership. Currently steering the success of multiple Starbucks locations, I excel in team development, problem solving, and implementing effective employee training programs. My core competencies lie in turning challenges into opportunities and fostering a culture of excellence.Our team\'s achievements are not just measured in financial success but also in the exceptional customer service and community engagement we deliver. I take pride in coaching store managers, enhancing operational efficiency, and setting high standards for our stores. My philosophy background informs my leadership style, enabling me to bring diverse perspectives to the table and align my actions with the organization\'s values and culture.

Experience

1. District Manager

   Starbucks

   Aug 2016 — Present

   Drive portfolio of successful businesses: develop district-level strategies to achieve each store’s financial, operational and customer-service goals, while addressing each store’s unique strengths and challenges. motivate coach and strengthen Store Managers as team leaders, retail operators and business owners. Provide expertise on key customer issues, team staffing and management, store operations and company policies and procedures.

Education

• Arizona State University

  Bachelor of Arts - BA, Philosophy

• Arizona State University

  Bachelor of Arts - BA, Philosophy

  2009 — 2012