Felicia Ako
- Role
- Vice President Member Digital Experience Strategic Support at BECU
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
Vice President Member Digital Experience Strategic Support
Jul 2023 — Present · Tukwila, WA, US
Leading a high-performing team that owns supporting a division focused on integrating our member experience across all channels and delivering on a harmonized member journey. Core Leadership Competencies: Division portfolio planning & oversight Strategic leadership, planning, visioning and delivery Talent development, planning and leadership in partnership with HR business partners Employee engagement and internal communication Vendor management, contract management, budgeting and resource planning Process efficiencies and operational excellence Innovation
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