Fei Gao
Office Manager @Glen Motors
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WORK HISTORY
Office Manager @Glen Motors
Mississauga, ON, CA
Operations Management: Manage daily office operations, workflow optimization, documentation, and process development to support a high-volume vehicle export business.• Logistics Coordination: Work closely with dealerships, warehouses, and carriers to arrange vehicle pickups, inspections, and transport schedules. Track shipments and resolve operational issues to ensure timely delivery.• Team & Office Administration: Lead administrative functions including scheduling, onboarding, policy organization, and employee coordination. Maintain company records, contracts, invoices, and compliance documentation.• Marketing & Media Support: Assist with media production, photography, short-form video content, and branding for Glen Motors’ online presence. Manage social media updates and help enhance brand visibility.• Process Improvement: Develop internal guidelines, templates, and SOPs for sales, accounting, and logistics workflows, improving operational efficiency and team communication.
EDUCATION
Sheridan College
Interior Decorating, Interior Design
Sheridan College
Honours Bachelors of Interaction Design, Human Computer Interaction
ABOUT FEI GAO
I’m Fei Gao, a multidisciplinary designer and operations professional with a background in Interaction Design and Interior Decorating, currently working as the Office Manager at Glen Motors. I bring together user-centered design thinking, business operations, and creative strategy to build efficient systems, strong brand experiences, and streamlined workflows.With a foundation in UX/UI, product design, and visual communication, I apply design methodologies directly into real-world business environments. At Glen Motors, I oversee daily operations, process development, team coordination, recruitment, logistics support, and digital content direction—ensuring the company runs smoothly across sales, media, and administrative functions.
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